FAQs

Do I need to pay for shipping?

No, REXBETI Tools offer free shipping for all orders from individual consumers placed on www.rexbetitools.com. The retail price is tax-included.

How long does delivery take?

Usually, the products will arrive within 2-7 days in the following regions: the USA, Canada and Mexico. For other regions, please kindly check with our Customer Service. Note: Affected by Covid-19, there might be a delay in the delivery. If you haven't received your order within a week, please contact our Customer Service.

Do you offer the worldwide shipping?

Yes, we do offer worldwide shipping. REXBETI Tools have local warehouses in the USA and China. For other regions, please kindly check the delivery terms to your country with our Customer Service by online chat or email at service@rexbetitools.com.

Do you offer discounts?

We offer discounts and coupons for different events and occasions. Please kindly subscribe to our mailing list to take advantage of upcoming discounts and special offers for subscribers.

What's your return policy?

If your purchase from REXBETI does not meet your satisfaction, you may return it within 30 days of purchase. The returned items must be new, unused, and resalable. REXBETI will offer you the refunds after we receive and inspect the items. Shipping fees, taxes, and other charges incurred by the customer are non-refundable. Please kindly read the Return Policy page.

What is the warranty term?

We offer a one-year warranty from the date of purchase for all REXBETI products. The limited warranty does not cover:
- Natural wear and tear caused by use in accordance with operating instructions.
- Unauthorized or improper maintenance, handling or overload.

- A human-made damage.

I have a fault with my tool. How do I get it repaired?

In the first instance please contact the company you purchased it from and they will assist you.

- For direct purchases from www.rexbetitools.com, please contact our Customer Service at service@rexbetitools.com.

- For purchases from Amazon store, please kindly provide your order number and send the inquiry at service@rexbetitools.com.

Do you provide wholesales?

Yes. REXBETI welcomes new distributors for a long-term cooperation. We can offer you a special price according to the quantity. Please send us an email with your company introduction.

Currency